Frequently Asked Questions

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Hot water heat pumps are similar to traditional air conditioner units. The noise level is typically around 50-60 decibels, which is similar to background conversation or a quiet office environment.

Yes, there are obviously practical considerations, as with adding any new technology to an older house, but one of our engineers will be able to visit and let you know what the best options are.

Yes, modern hot water heat pumps are designed to operate efficiently even in cold climates ( Mitsubishi down to -15 degrees).

Yes, hot water heat pumps are much more energy-efficient than conventional water heaters, such as electric or gas boilers. They can deliver up to 3-4 times more energy than the electricity they consume, resulting in significant energy savings and lower power bills. In New Zealand, on average, domestic hot water heating combined with heating your home accounts for a whopping 67%* of the overall energy bill.

* Based on BRANZ study report SR221, 2010, verified by EECA

Hot water heat pumps come with integrated backup electric heaters, which can be used during maintenance or fault conditions.

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